Contact information
Seller and contact details
These details are published in accordance with Rule 5 of the Consumer Protection (E-Commerce) Rules, 2020 and Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Seller
- Brand: Rajputana Camisa
- Business name on record: Jaipur Micro Fibers
- Principal place of business: A-83, D2O Rd, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022, India
- Website: https://rajputanacamisa.com
Customer support
- Email: jmfibersindia@gmail.com
- Phone: +91 90578 66866
- Hours: Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays)
- Response time: We aim to acknowledge every query within 48 working hours.
Grievance Officer
If a complaint is not resolved to your satisfaction through customer support, you may escalate it to our Grievance Officer.
- Name: Devesh Agarwal
- Address: Grievance Officer, Rajputana Camisa, A-83, D2O Rd, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022, India
- Email: jmfibersindia@gmail.com
- Phone: +91 90578 66866
The Grievance Officer will acknowledge your complaint within forty-eight (48) hours of receipt and endeavour to resolve it within one month, as required under the Consumer Protection (E-Commerce) Rules, 2020.
Consumer helpline
You may also raise a complaint with the National Consumer Helpline on 1915, or online at consumerhelpline.gov.in.